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Information Handling

Pashma.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly note that Pashma.com does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Pashma have access to, or store, your complete card account information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from "cookies" sent to your browser from web server cookies stored on your hard drive, including but not limited to:

  • Computer-identification information.
  • IP address assigned to the computer which you use;
  • The domain server through which you access our service;
  • The type of computer you're using;
  • The type of web browser you're using.
  • While you are transacting on our website personally identifiable information collected about you may include:
  • First and last name;
  • Email addresses;
  • Contact details including phone numbers;
  • PIN/ZIP code.
  • We may also collect information about:
  • The pages you visit/access;
  • The links you click on our website;
  • The number of times you access the page;
  • Things you view, add to bag, add to wish list;
  • Other websites you open simultaneously while browsing on ours.

Even if you terminate your account, you may choose to allow Pashma.com to store this information in the Pashma customer database without taking any further step. You may also send an e-mail to Pashma.com to delete your personal information at any time as soon as your order has been processed and delivered.

Use of information:

Pashma may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. Pashma.com may disclose the information you provide on the Pashma.com website to other companies in the Pashma.com group in order to process your order and deliver it to you.

Pashma.com may also disclose the information you provide to us to third parties to authenticate payments and process orders. Pashma.com may disclose certain financial and other information you provide to Pashma.com to third parties that provide credit reporting, payment or order fulfilment services.

Pashma.com may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, a subpoena or other legal process. For example, Pashma.com may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the Pashma.com terms and conditions, or who may be causing injury to, or interfering with, other users of the Pashma.com website. In the event that Pashma.com, or one or all of the companies in the Pashma.com group, or all or part of its or their assets, are acquired by a third party, the Pashma.com customer list may be included in the transferred assets.

Please be aware that Pashma.com does not control the policies or practices of third parties to which Pashma.com discloses information about users of the Pashma.com website and that any use or disclosure of such information by third parties is not governed by this Privacy Policy. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.